Customer Reviews
Customer Reviews
Tommy gives his best effort to leave every customer satisfied with the price, quality, and prompt delivery of his work, but don’t take our word for it; read what customers have said about their Tommy’s Automotive experience, or write your own review on any of the websites below. Keep in mind, some of these websites may require an account to leave a review.
See What People are Saying
Outstanding customer service and automotive knowledge! Great communication!
This is the kind of shop you want to do business with. Full stop. Had a head gasket failure on my old landcruiser, they came highly recommended. I got it to them and received a full breakdown with all possible options and remedies from Kevin. He went way out of his way to price a full engine swap vs head gasket replacement and all related work that should be done while the top is off my old beauty. He gave great advice considering my specific circumstances and was patient while I decided my final decision. This 20 yr old truck is running like a top a thousands miles after their work. When I went in to pick it up it was the first time I saw the shop or met them in person, I had it towed to them sight unseen from phila originally. Went in, met Kevin and Tommy and took a peak into the garage itself. Incredibly well organized, clean and a jovial staff that clearly cares about their work and enjoys the environment they do it within. Let me reiterate. This is the kind of shop you want to do business with… I’m about to make the drive back out to them for a simple oil change because I’m 100% confident the work will be quality and fairly priced.
I take my Audi to Tommy’s. Always A+ service from them and always a follow up. I appreciate honest service and explanation and pricing. I love honesty and service. Glad I found them. Thanks
My wife and I have brought our 2018 Q7 to Tommy's prior for what we were told was a "major issue" from another repair facility that would not accept our warranty.
Tommys did accept the warranty but said it really should not be a big issue and turns out it wasn't. Now fast forward to today's visit:
We came in thinking we were going to need a ton of stuff to pass inspection. We were financially preparing for the worst and it turns out Tommy's once again completed the job with extreme integrity.
It was about 312 bucks. That included the oil change we needed.
When you feel completely helpless because of your automobile needs, turn to Tommy's they will not steer you wrong.
They could have killed us multiple times, through my three vehicles (2 audi's and a VW) and time after time, they are honest and it keeps me coming back and of course spending more money over the lifetime of my cars.
Go to Tommy's, you will not need another mechanic ever
Tommys did accept the warranty but said it really should not be a big issue and turns out it wasn't. Now fast forward to today's visit:
We came in thinking we were going to need a ton of stuff to pass inspection. We were financially preparing for the worst and it turns out Tommy's once again completed the job with extreme integrity.
It was about 312 bucks. That included the oil change we needed.
When you feel completely helpless because of your automobile needs, turn to Tommy's they will not steer you wrong.
They could have killed us multiple times, through my three vehicles (2 audi's and a VW) and time after time, they are honest and it keeps me coming back and of course spending more money over the lifetime of my cars.
Go to Tommy's, you will not need another mechanic ever
I called to ask a few questions regarding a vehicle that had been serviced at Tommy's and didn't expect an answer. I got a call first thing Monday morning and the person I spoke with was super helpful and had nothing to gain from being patient and helping me with a purchase decision. Kudos to this shop from multiple states away
I brought my Honda here as a last resort before I traded it in because I was sick of dealing with the constant issues. I am SO glad I decided to give this shop a try and bring it in, because my Honda has never run better. I would happily recommend this place to anyone and will only be bringing my cars to this shop in the future. I am grateful for their honesty, hard work, and dedication!!
Tommy's has maintained multiple vehicles of mine from a diesel pickup to a 900hp turbo Lexus they were great with everything I brought them. This is the shop to bring your vehicles to if you want them fixed right the first time.
“Car guy” here who have owned over 100 cars in the last 25 years. Been to countless mechanics. Cannot recall the last time I have went to a mechanic shop and been so satisfied as I have been with my recent first time visit to this shop. Honest and knowledgeable at diagnostic even with a complicated old BMW. Communication while your car is in the shop is 10/10. Highly recommend this place. Came highly recommended to me, and it did not disappoint.
fair prices, good work, great customer service. 👏 👍 nice to know there are honest people still .went back agian for inspection On my wife's car.
Can't say enough. Good thanks. It's nice to know. There really are honest mechanics out there.
I would highly recommend them.
Can't say enough. Good thanks. It's nice to know. There really are honest mechanics out there.
I would highly recommend them.
Great work and great communication. Hard to find an honest repair shop these days! Highly recommend
