Customer Reviews

Customer Reviews

Tommy gives his best effort to leave every customer satisfied with the price, quality, and prompt delivery of his work, but don’t take our word for it; read what customers have said about their Tommy’s Automotive experience, or write your own review on any of the websites below. Keep in mind, some of these websites may require an account to leave a review.

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I called to ask a few questions regarding a vehicle that had been serviced at Tommy's and didn't expect an answer. I got a call first thing Monday morning and the person I spoke with was super helpful and had nothing to gain from being patient and helping me with a purchase decision. Kudos to this shop from multiple states away
I brought my Honda here as a last resort before I traded it in because I was sick of dealing with the constant issues. I am SO glad I decided to give this shop a try and bring it in, because my Honda has never run better. I would happily recommend this place to anyone and will only be bringing my cars to this shop in the future. I am grateful for their honesty, hard work, and dedication!!
Tommy's has maintained multiple vehicles of mine from a diesel pickup to a 900hp turbo Lexus they were great with everything I brought them. This is the shop to bring your vehicles to if you want them fixed right the first time.
“Car guy” here who have owned over 100 cars in the last 25 years. Been to countless mechanics. Cannot recall the last time I have went to a mechanic shop and been so satisfied as I have been with my recent first time visit to this shop. Honest and knowledgeable at diagnostic even with a complicated old BMW. Communication while your car is in the shop is 10/10. Highly recommend this place. Came highly recommended to me, and it did not disappoint.
fair prices, good work, great customer service. 👏 👍 nice to know there are honest people still .went back agian for inspection On my wife's car.
Can't say enough. Good thanks. It's nice to know. There really are honest mechanics out there.
I would highly recommend them.
Great work and great communication. Hard to find an honest repair shop these days! Highly recommend
“We've been using Tommy's Automotive for years for both our business fleet and personal vehicles. The team is incredibly friendly and professional, always going above and beyond to ensure our satisfaction. We're confident that you'll be equally impressed with their high-quality service.”
My son has a 2004 Volvo S40 that's in good shape but had a leaking heater core. I took the car to eight supposed European car repair shops in the area. Some wouldn't even touch it. Tommy's Automotive checked it out to make sure it was the heater core and completed the tedious job, which entailed the removal of the entire dashboard, at a substantially lower price than I received anywhere else. They put the 20 year old car back together and you wouldn't know it was even worked on. Great shop and great communication throughout the process. I won't take my car anywhere else going forward. I highly recommend Tommy's!
I’ve run a mechanic/repair shop in Minneapolis Minnesota for the past several years. My partner and I just moved to West Chester for promotions with our employers. Based on the exceptional reviews for Tommy's I brought my FJ40 to them when I was running into issues. It ended up being something simple and Tommy was able to diagnose it very quickly and didn’t even charge me for his time. They are an exceptional shop and always do right by the client. I highly recommend them!
This is the first time I've taken my car to Tommy's Automotive, and I'm incredibly satisfied with the service. Kevin was my mechanic; he is knowledgeable, honest, efficient, and went the extra mile to ensure my car is running smoothly; it's hard to find a person that does exactly what he says he will do. I highly recommend Tommy's.