Tommy’s Automotive is Moving!

You may have heard that Tommy’s Automotive is moving. Well, the time has finally arrived and we’ll be conducting business out of our bigger, better location starting August 5th!

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You can now find us at 211 Carter Drive in the Matlack Industrial Center in West Chester — just minutes from our old location. Although we loved our spot on Bolmar St., our new location is even better. We’ve upgraded from 3500 square feet to 8500 square feet to better accommodate more customers at once. We’ll even be able to work on larger vehicles thanks to our new, spacious ceilings. Additionally, our new parking lot is much bigger and convenient for clients (a very necessary improvement).

We couldn’t be happier with our new place, and we know you’ll love it too. Feel free to stop by and take a look around for yourself  or check out our new images in the gallery at the bottom of this post. We’ve also provided a map and directions from our previous location for those of you who are unfamiliar with the Matlack Industrial Center. We hope that you’re as excited as we are about this move and that we’ll see you soon to get your trusted auto repair in West Chester. Our new spot allows us to expand our business without losing that “neighborhood shop” feel we’ve come to cherish. We’ll always be your friendly, West Chester auto shop.

If you’d like to stay updated with this and similar news items, leave your name and email address in the form below.

Area Pavement Repairs Set for May 12-16

If you’ve been waiting for the day when some of those area pavement potholes get patched up, you’re in luck. According to the West Chester Patch, PennDot has announced that crews will be repairing several state highways in Chester County next week.

Remember to allow extra time to get to work if you are traveling through any of the following areas where crews will be set up:

• U.S. Route 202 between Route 252 and U.S. Route 422 in Tredyffrin Township on Monday through Friday (May 12-16) from 9 a.m. to 2 p.m.;

• U.S. Route 30 (Lancaster Avenue ) between Old Eagle School Road and Glenn Road in Tredyffrin and Easttown townships on Monday through Friday (May 12-16) from 9 a.m. to 2 p.m.;

• State Route 352 between Route 30 (Lancaster Avenue) and Frazer Road in East Whiteland Township on Monday through Wednesday (May 12-14) from 9 a.m. to 2 p.m.;

• Route 345 (Pine Swamp Road) between Route 23 and the Berks County line in Warwick Township on Monday through Friday (May 12-16) from 9 a.m. to 2 p.m.; and

• U.S. Route 1 South between the Delaware County line and the Maryland state line on Thursday (May 15) from 9 a.m. to 2 p.m.

If you want to check the latest roadway conditions, visit www.511PA.com. For more PennDOT information, visit www.dot.state.pa.us.

Announcing Our New, Bigger, Better Location!

tommys-sqYou read that right — Tommy’s Automotive is moving! But don’t worry, we can still be found in the same part of West Chester. We’ve just upgraded.

Our new garage has twice the square footage of our old shop. It also has plenty of parking, unlike our previous location, so feel free to stop by and pay us a visit! What’s more, we’ll now be equipped to work on larger vehicles because the new place has great, spacious ceilings.

This move is a sign of bigger, better things to come for Tommy’s Automotive. We’re expanding our services without losing any of that “neighborhood shop” feel. Tommy’s is proud to now better serve our West Chester customers, who have really become family over the years. We thank you for your loyalty and hope to see you at our new location. Check back for updates during the moving process, or if you’d like to help carry some boxes!

Camp Out For Hunger 2013

Every year we donate to WMMR’s Camp Out for Hunger. One dollar from every state inspection this year at Tommy’s Automotive was donated to Philabundance at Preston and Steve’s Camp Out for Hunger.

This year we donated over $1000! We love contributing to such a great cause. Thanks to all of you who had their car inspected at Tommy’s this year.  We will continue to donate so keep coming in for your state inspections!

This year’s Camp Out for Hunger raised $241,371.43 in monetary donations and 386 TONS of food.

The Importance of Wheel Alignment

Q: What’s the deal with wheel alignment? Should I really be concerned about it?

A: The answer is yes. If you notice your car seems to drift to one side of the road, you may need to get your tires checked. If your vehicle has properly aligned wheels, then you will travel straight and true. Plus, wheel alignment is considered standard auto maintenance and proper adjustments help to reduce tire wear.

Tommy’s Automotive provides Chester County wheel alignment services, which we consider an important part of routine maintenance. The process involves adjusting a vehicle’s wheel angles. Properly aligned wheels help to cut down on a vehicle’s rolling resistance. This means that your car won’t require as much power or fuel to move. Additionally, if you have your tires in place, your car will be better protected from normal wear and tear.

Tommy’s donates to WMMR’s Camp out for hunger – 2011

One dollar from every state inspection this year at Tommy’s Automotive was donated to Philabundance at Preston and Steve’s Camp Out for Hunger.

This is the second year we have donated, and we won’t get into specifics but there were nearly twice as many inspections in 2011.  Thanks to all of you who had their car inspected at Tommy’s this year.  We hope to inspect even more cars this year so that we can donate more at next years Camp Out.

You can hear them talking on the radio about it in December of 2010.

Lets hope he can get another radio plug this year.

Tommy’s is expanding

Auto Repair ShopWe’ve started to expand into the shop next door to our location in the alley on Bolmar St. This new space will have an additional repair bay, and a new office and waiting room.

Thanks to our loyal customer base for keeping us busy enough to expand. We thank all of you who have referred friends and family to our shop, and posted your positive feedback in an online review for others to see.

How to get a Tommy’s Automotive T-Shirt

Tommy's-black-and-white-shirt

Option A: Steal one of Tom’s dirty work shirts.

Option B: Get Tommy’s Automotive a new customer.

Tom is giving anyone who refers a new customer to Tommy’s Automotive a T-shirt. Ask about it the next time you’re in.

Why are dealerships so expensive? Are they ever worth it?

Q: Tom, when should I go to my car manufacturer’s dealership for repair? Is it ever worth the money?

A: The easy answer is if your car is under warranty, go to the dealership, if your warranty has expired, take it to a private shop. You should also take your vehicle to the dealership for any recalls and service bulletins.

In general you will pay much more for your repair at a dealership. You will get a mechanic trained to work specifically on your type of car, but unless you have a rare and complicated problem, a competent mechanic at a local garage will likely give you the same parts and service for up to 40% below what you would pay at a dealership. Some people feel that they need to take their cars to dealerships for factory maintenance. The requirements for factory maintenance are published online and can be performed by any auto repair shop.

I think the most important thing in auto repair is the customer-mechanic relationship. You are less likely to get to know the mechanics at a dealership, and they are less likely to get to know you and vehicle. On the other hand, a dealership represents a multi-million dollar corporation, so they go to great lengths to make sure their service is consistent and reliable. You need to do some research on a private shop before you take your car there because they could be way over-priced, unreliable, or just plain rude.

Alicia's Mitsubishi

Q: I have a 2001 mitsibushi galant es. when ever i hit 45 or 50 mph it jerks and sometimes when i park it just cuts off. what could be the problem??

A: Thanks for the submission Alicia. There are a few components that can cause a similar problem. One of them is a transmission issue, a part of the transmission called the torque converter is designed to “lock up” at highway speeds to help out with fuel economy. If the converter gets stuck locked on it can cause the car to stall when coming to a stop. The other main cause that comes to mind is a faulty EGR valve. This component is designed to reduce emissions when the engine is under a load, but if the EGR sticks in the open position at the wrong time it can cause a jerking condition, and or stalling concern. Is the check engine light on? If so this could narrow it down easily. The best bet in this situation is to have a technician drive the car and perform some basic diagnostic tests. Let me know what fixes it. Good Luck!